Welcome!
Results for your question "fee"

A service charge is a fee that covers items such as banking and merchant transaction fees, distribution network, the installation and maintenance of computer hardware and software, telephone lines, labour and all other costs associated with the ticket transaction.

Why are these charges levied?

The charges pay for our credit/debit card processing services, merchant fees, distribution network, the installation and maintenance of computer hardware and software, telephone lines, labour and all other costs associated with the ticket transaction.

Service Charges are also shared with ticket outlets that use our equipment to make tickets available locally.

If we incur ticket delivery costs, these will be included in the Service Charge. Examples include postage and packaging, or the support of newer delivery methods such as ticketFast, where scanning hardware is required at participating venues.

How much is the service charge?

As an authorised ticket agent, we negotiate our charges with venue operators, promoters and others based on costs involved in both their presentation of the event and our services with respect to the ticketing of their events. The actual amount is determined by agreement with the venue or promoter for each event. The maximum service charge is currently €6.85.

We will always clearly identify the face value of all tickets and any additional convenience or handling charge before proceeding with the transaction. This carefully scripted information is in place to ensure every customer knows exactly how the total price is constructed and consequently and gives them a choice to continue or decline.

 

136,5922
43
MATCH
Was this answer helpful?
Thank you. Your feedback is important for us.
If you are not satisfied with these answers, you may continue searching or contact us.

Concessions:

On certain events there are group concession/discount rates whereby 10 or more people want to book tickets for a show in The Olympia Theatre for example. For more information on concessions on your event please refer to our website. Or you can contact our Group Bookings Department on 01 6486029 or email www.group.sales@ticketmaster.ie.

Children:

On certain events there are different price for Children of a particular age. Please refer to our website for specific events you would like to inquire about.

Venue Layout:

Some events, depending on the venue, can be fully seated shows or part seated and part standing. In these cases standing, for example, may be a different price to the seated tickets. This is also the case for 'good seats'. If a show is fully seated then the best available tickets might be the best seats in the house (closest to the stage). Some of the older venues may have seats available with possible restrictions on the view and so may be priced lower.

Please refer to http://www.ticketmaster.ie for further information about a particular event.

 

136,5922
83
MATCH
Was this answer helpful?
Thank you. Your feedback is important for us.
If you are not satisfied with these answers, you may continue searching or contact us.
Required Contact Information
Event and Account Information
*required fields

Powered by inbenta
default
8b00817591f000e6b72f20f266bce288
Search Tips
As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.