Welcome!

There's lots of information here on our helpdesk and it's really easy to use. Just enter your questions into the search bar and view the results...95% of our customers usually find the answers they need without having to contact us. 

Can't find what you're looking for? 

All questions that you enter into the search bar will provide an answer that we think may resolve your query. If it doesn't a Contact Us tab will appear so you can send us an email. 

Hit the Contact Us tab (under the blue Go button) near the top of the page to send us an email and we'll get back to you as soon as we can. If you'd rather speak to us, here are the details:

Republic of Ireland:
0818 903001

Northern Ireland & UK
0333 321 9996

International Customers
00 353 818 903001​

Fan Support Hours (Local Time Zone)
Mon - Fri: 8:30AM - 6 PM
Sat: 9:30 AM - 6 PM
Sun: CLOSED


Please note that if you have booked for a show in the United Kingdom you need to contact Ticketmaster UK. Phone: 0333 321 9999 Overseas: 0044 161 425 7563. Or you can contact Ticketmaster Ireland through their website www.ticketmaster.co.uk

If you're calling for help with an outstanding order, please have your booking reference number and the last 4 digits of your card number handy. We work in line with the Data Protection Act, so to keep your details safe we can only discuss a booking with the cardholder we have on record.

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Search Tips
As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.