If you provided an email address, we'll send you a confirmation within 72 hours. You can also see your booking details by logging into your online account and checking your order history.


If you booked over the phone, rather than going to the order history, choose Print Receipt and you can pull up your booking details using your phone number and the card details you paid with. Please see below for a step to step guide for this:

  • Click here to log into your account/if you haven't got an account, you can create one here.
  • Choose Print Receipt from the menu on the right of the page
  • Enter the phone number you gave us when you booked (but leave out the first 0)
  • Enter the card number you paid with
  • Select the country your event’s in from the drop down menu

Once the above has been entered, click the submit button to view all matching bookings.

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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.