Welcome!

If you can’t make it to your event you may be able to list your tickets on our Ticketmaster Resale site – click here to find out how!

Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information.

Any exceptions?

The Bord Gais Energy Theatre will on occasion allow a change of date or time for shows running for one week or more. Please note this is subject the availability and terms and conditions. If your booking is made with the theatre you must contact them directly to process any exchanges. 

Any questions contact us here !

 

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Ticketmaster will automatically refund customers who booked online or through the call centre for any cancelled shows. This would be done within 24 hours of cancellation and takes 3-5 working days to appear in your account.   If you are unsure if your order has been refunded, please use the "contact us" tab with the order number so we may check your booking. If the contact us tab does not appear on your screen click "no" on the option below. 
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As soon as the venue or promoter tells us that an event's been cancelled, we'll get to work on letting you know about it. We'll try to contact you by SMS and by sending an email, so please make sure the details on your booking are up to date!
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It can sometimes take a while for a refund to appear back onto your card, as once it's processed on our side there can be a few days in between before it's claimed by your bank. Please allow up to 10 working days after the refund has been processed to appear on a statement.   If you still don't see the credit on your statement, please double check which card you used – we'll always refund the original card you booked with.
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Unfortunately we can't refund anything beyond the cost of the tickets, but we'll always try to let you know as soon as we're told about an event cancelling or changing date to give you the opportunity to cancel your arrangements, if possible. The event organisers won't cancel or reschedule an event unless they really have to, but it's always worth keeping in mind, that things can sometimes change.
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On the advice of our bank, we only refund the card that was originally used to pay – this is to make sure that the refund goes to the right place and avoids any problems or discrepancies. Most of the time, if you've had a replacement card for the same account the refund will go into your account anyway and you won't need to do anything.   If your account is closed or you've had a replacement card and the refund still isn't appearing in your account after 10 working days, please contact the card issuer. They'll be holding the funds for you and will be able to arrange a transfer to your new account.
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Nope – just get in touch by hitting the Contact Us tab above. We can just cancel the barcodes on your tickets and refund them, so there's no need to send back any printouts.
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MICHAEL BUBLE
CROKE PARK DUBLIN
GATES 6PM/SHOWTIMES MCD.IE
SAT 07-JUL-2018

 

TicketFast is still the quickest way to obtain your tickets, however the printing function will not be available immediately after you complete your purchase. You will be notified you when you can print your tickets.

 

Thank you 

Ticketmaster

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Iron Maiden 
The SSE Arena ,Belfast 
02-AUG-18 Doors 630pm

 

****Card Entry****

 

Very Important information regarding entry requirement for Iron Maiden 

Sometimes the event organisers will ask us to use Card Entry, to make sure as many genuine fans as possible get the chance to book. 

Please remember that this means no paper tickets will be sent in the post. 

Is Credit Card Entry different from Paperless Tickets?

Nope, it’s the same thing – just a new name.


How does it work?

When you book for a show, the card you use to pay will then act as your tickets to get you in on the night. It's all very clever – our scanning system, will recognise the credit card you made your purchase with, so on the night they just swipe your card, check it against your ID to make sure you are who you say you are, then you're in. No paper tickets through the post and no going to the box office to pick your tickets up.

One thing to remember – your whole group will need to arrive together. As the cardholder, you're the important one! Your guests will need to arrive with you to get in.

Virtual credit cards won't work as there's nothing to scan on the night – you'll need to use a physical card that you can take along with you.

Can I authorise someone else to use my tickets?

You can't – Card Entry ticketing is designed to stop tickets from being passed on or resold, so this would make it too easy for resellers to get round the system. Please only buy tickets if you’re sure you're definitely going to the event. If your circumstances can change quite quickly, maybe you should leave it up to someone else in the group to book the tickets.

We will try to help where we can though – we know that things can come up, so if your circumstances do change, get in touch with our customer services team and we'll try to help.

What if I go to the entrance with my kids and swipe my card – can they go in without me?

This isn't allowed – you, as the cardholder, actually have to go into the venue, watch the show and have a good time. If your kids ask you to book tickets for them and it's a Card Entry event, they'll have to make the booking on their own card if they want to go without you being there.

Can I transfer my order onto another card?

We can only ever transfer onto another card if the one you booked with has been cancelled, lost or stolen. It would still have to be in your name and address, so we can't transfer onto someone else's card.

Can I buy Card Entry Tickets with a Ticketmaster Gift Card or Virtual Credit Card?

No. Sorry – You need to use a credit card or a Visa / Mastercard Debit Card in order to purchase Credit Card Entry tickets.

What do I need to take with me on the night?

Confirmation of booking.

The credit/debit card used to buy the tickets.

Photo ID – that's a drivers’ license / Proof of Age Card or Passport.

What if I don't have a drivers’ license Proof of Age Card or Passport?

It's going to be really strict on the night, so you will need some state issued photo ID. If you can't provide the right ID, you might not get in – and we can't refund unless the event actually gets cancelled. To avoid problems, if you don't have any photo ID, it's best to get someone else in your group to order the tickets.

Will I get any paper tickets before the show?

No, sorry! If it's a Card Entry event, just bring yourself, your card, photo ID and your reference number.

What if my friends won't be there until later?

The whole group does need to go in together. If your friends are late and you go in without them, they won't get in.

What if my card that I purchased my tickets with is lost or stolen?

If you have Card Entry tickets and your card is lost or stolen contact our customer service team.

You’ll need to send us a copy of your credit card billing statement showing only the last four digits of your card.

The name & address on the statement must match the name & address on your order

 

What if the credit card I used expires before the event?

Just bring the old card, or the replacement card with the same credit card number and updated expiry. If you destroyed your old card and your new one has a different number please contact customer service.

What if I forget to bring the credit card I used to purchase?

Oh no! Go straight to the box office for help. Each venue has its own policy, but they’ll probably ask for your photo ID and purchase confirmation email. You can show them the email on your phone, and the name on the email must match your ID.

I used a card I share with my spouse – can they get in without me?

As long as they’re an authorised card user! They’ll need to have a card with the exact same credit card number issued and their name on it. Just make sure your other half brings the card and photo ID.

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 13,14,15,18,19,20 January 2019 - SSE Arena Belfast

1,2,3,6,7,8 February 2019 - 3Arena Dublin

 

Irish ticket holders refund policy

For Ticketmaster customers who purchased online or by telephone using debit or credit card no action is required as your account will automatically be refunded within the next 7-10 working days.

For customers who purchased in person from a Ticketmaster agent outlet or venue full refunds available from your point of purchase from tomorrow 10AM Thursday 14th December 2017.

 

Statement from Peter Kay

Due to unforeseen family circumstances I deeply regret that I am having to cancel all of my upcoming work projects. This unfortunately includes my upcoming stand-up tour, Dance For Life shows and any outstanding live work commitments. 

My sincerest apologies. This decision has not been taken lightly and I'm sure you'll understand my family must always come first. 

I've always endeavoured to protect my family’s privacy from the media. I hope that the media and the public will continue to respect our privacy at this time. Once again I'm very sorry.

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Dear Customer, 

We wish we didn't have to break it to you, Harmonics of the Night - Andy Summers of the Police due to take place in Vicar Street Dublin on Thursday 17th of May and Ulster Hall Belfast on Friday 18th of May have been cancelled.

 

What now? 

We're sure you're just as disappointed as us, but we want to help you get your money back quickly...

 

If you booked online or over the phone: We're sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give us up to 7 days to process your refund before you start to worry. 

If you booked tickets in a Ticketmaster outlet: Please return to the point of purchase to avail of refund. 

 

 

Kind Regards, 

Ticketmaster  

 

 
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Dear Customer, 

 

Just a heads up..

Stephanie Rainey due to take place tonight in The Sugar Club is postponed. An official word below...

"Due to the inclement weather in Ireland, we are unable to play the show at Sugar Club in Dublin tonight. We are so sorry to let all of the fans down. All tickets will be refunded or redeemable for the rescheduled date." 

   

Jot This Down...

A new date for the rescheduled show will be announced shortly. All tickets remain valid for the new date!

 

Anything else you need to know?

Nobody likes it when events are postponed. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen. 

That's all for now , but if anything else comes up we'll be in touch!

 

Kind Regards,

Ticketmaster 
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Updated: 02nd March @ 5.32pm

 

Jason Byrne / 03March18 / Postponed

We have just been advised Jason Byrne due to take place at Vicar St on 3rd March  has been postponed.

It will now take place in the same venue on 26th May.

 All tickets remain valid for the new date.

 

Gareth Dunlop / 03rd March  /  Postponed

We have just been advised Gareth Dunlop due to take place at Upstairs at Whelans on 3rd March  has been postponed.

A new date will be announced in the coming week.

 All tickets remain valid for the new date

 

FAST LOVE - TRIBUTE TO GEORGE MICHAEL / OLYMPIA THEATRE
Saturday 03rd & 04Th March will go ahead as planned.

 

HEATWAVE & ODYSSEY / VICAR STREET / SUN 04-MAR-18
The show will go ahead as planned

 

Mike Denver /  INEC / 03rd March /  Postponed 

We have just been advised Mike Denver due to take place at INEC Gleneagle Hotel on 3rd March  has been postponed.

It will now take place in the same venue on 14th April.

 All tickets remain valid for the new date

 

 

CIRQUE BERSERK IMPORTANT UPDATE click here http://ticketmasterie.inbenta.com/?f=776

SIVE AT THE GAIETY THEATRE - IMPORTANT UPDATE click here :http://ticketmasterie.inbenta.com/?f=775

 

SKID ROW / FRI 02-MAR-2018  / *POSTPONED - NEW DATE TBC*

We have just been advised Skid Row due to take place at The Academy  on tonight has been postponed.

A new date will be announced shortly.  All tickets remain valid for the new date.

 

Christy Moore - Further Changes – Very Important Update from earlier notification

Christy Moore that changed from 02nd March to 04th March has changed again it will now take place on 27th June.

Christy performance on 03rdMarch has changed to 28th June

All original tickets valid  

 

JOHNNY MCEVOY/BRU BORU THEATRE / 01ST MARCH / POSTPONED

Due to inclement weather Johnny McEvoy Concert tonight March 1st at Bru Boru Theatre Cashel  has been rescheduled for THURSDAY MARCH 15th and all tickets sold are valid for that date.

Waterparks Has Been Postponed / 02nd March

This event will now take place on Monday the 5th of March. All tickets remain valid for the new date.

 

SHAKEY GRAVES / FRI 02-MAR-2018 / CANCELLED

If you purchased online/over the phone- refunds will be issued automatically. Please allow 7-10 working days. 

If you purchased in a Ticketmaster outlet- you will need to return to the outlet with the tickets for a refund

 

SCHOOLS' CUP SEMI-FINAL 1 / POSTPONED

Danske Bank Schools' Cup Semi-Final 1 - RBAI v Royal School Armagh due to take place on March 5th in Kingspan Stadium has been postponed.

This event will now take place on Wednesday March 7th. All tickets remain valid for the new date!

 

 

Keith Barry due to take place at The Hotel Kilmore  on the 2/3/18 and the Landmark Hotel on the 11/3/18 have been postponed.

Keith Barry at Hotel Kilmore will now take place on the 11th of March

Keith Barry at the Landmark Hotel will now take place on the 16th of March

Original Tickets will remain valid for entry.

 

 

 

Event: David McSavage

Venue: Olympia Theatre, Dublin

Date: Friday 2nd March 2018

Status: Rescheduled to next Thursday 8th March -  Please retain your ticket for new date

 

Event: Dinosaurs Around The World  

Venue: Ambassador Theatre, Dublin

Date: Friday 2nd March 2018

Status: Tickets valid for any alternative date of the customers choice

 

HUE AND CRY BELFAST AND DUBLIN SHOWS POSTPONED

 Due to the adverse weather conditions, both Hue and Cry shows this weekend in Belfast (Fri 2 March) and Dublin (Sat 3 March) are being postponed.

We are working hard with the organisers to re-schedule the dates and an announcement regarding this will be made soon.

Original tickets will be valid for the re-scheduled shows and if this proves unsuitable then a refund will be available from point of purchase. We very much hope that you will be able to join us on the re-scheduled dates. Thanks.

 

 

DUBLIN V KERRY / SAT 03-MAR-18 / POSTPONED

New date TBC  Orginal tickets valid for new date 

 

CORK CITY V BOHEMIANS / POSTPONED

We have just been advised Cork City V Bohemians due to take place at Turners Cross Stadium on 2nd March has been postponed.
The match will now take place on 19th March. Kick off time To be confirmed.  
Original Tickets valid for entry.

 

POSTMODERN JUKEBOX / 01-MAR-18 / POSTPONED

Scott bradlee's Postmodern Jukebox due to take place at Ulster Hall on Thursday 1st March has been postponed.
New date TBC  Orginal tickets valid for new date 

 

FOIL, ARMS & HOG / VICAR STREET / 02MARCH /Rescheduled / 

Due to adverse weather conditions, the Foil Arms & Hog show tomorrow 2nd March @ Vicar St is now rescheduled to May 3rd. Tickets are valid for this new date - if the new date doesn’t work for you there are limited tickets available for Friday 30th March. Contact point of purchase for exchange of date or refund.

 

Wyvern Lingo - 01st March / Rescheduled

Due to the bad weather in the interest of public safety to reschedule from 01ST MARCH TO 05TH APRIL

Original Tickets valid 

Further updates

 

Ulster game on Friday evening 2nd March has been postponed until the weekend of April 20th-22nd (exact date will be confirmed in a few weeks)

Event: Everything Everything - EOM2802
Date: Tonight Wednesday 28th February 2018
Venue: Olympia Theatre, Dublin
Status: Please retain your ticket for new date

Event: The Stranglers  - EOM0103
Venue: Olympia Theatre, Dublin
Date: Tomorrow Thursday 1st March 2018
Status: Rescheduled to 7th April 2018 – All tickets valid

Event: Tom Misch EIE0103
Venue: The Academy, Dublin
Date: Tomorrow Thursday 1st March 2018
Status: Please retain your ticket for new date

Event: Dinosaurs Around The World  EAB0103
Venue: Ambassador Theatre, Dublin
Date: Tomorrow Thursday 1st March 2018
Status: Tickets valid for any alternative date of the customers choice

Event: The Stranglers EOM0103
Venue: The Big Top, Limerick
Date: Friday 2nd March 2018
Status: Rescheduled to 8th April 2018 – All tickets valid

Event: The Stranglers EUL0303
Venue: Ulster Hall, Belfast
Date: Saturday 3rd March 2018
Status: Rescheduled to 6th April 2018 – All tickets valid

Nicole Atkins tonight has been Cancelled. 

Foil Arms and Hog due to take place on March 1st in Vicar Street is rescheduled to April 13th 2018.

Johnny McEvoy due to take place in The Maritime Hotel on the 2nd of March will now take place on Sunday the 11th of March 2018

Stephanie Rainey due to take place tonight in The Sugar Club is postponed

Mike Denver due to take place at The Keadeen Newbridge on 1st March will now take place in the same venue on Thursday the 26th of April

Stuart Goldsmith due to take place in Whelans on 1 March has been cancelled.

Betraying The Martyrs  due to take place in Vodoo Lounge on 6th March has been cancelled.

Customer Services Phonelines:

Wednesday 28 February. - Close at 4PM
Thursday 1 March: CLOSED
Friday 2nd March CLOSED

 

 

Please use the FAQ's - if you cant find what you are looking for please use the Ask A Question function. 

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Dear Customer,

We have just been advised Subsidiary Shield due to take place at Queens Sports Malone on Wednesday 14th March is cancelled

 

What Now… 

We’re sure you’re just as disappointed as us, but we want to help you get your money back quickly…  

Booked Online or over the phone: we’re sending the funds back to the credit card you used to purchase the tickets. 

It can take some time to process, so please give us up to 7 days to process your refund before you start to worry. 

Bought the tickets in one of our Ticketmaster outlets:you will need to pop by one more time and our staff will assist you with your refund. 

 

 

Anything else you need to know? 

That's all for now, but if anything else comes up we'll be in touch.  

Best Wishes

Ticketmaster

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Arctic Monkeys: Terms and Conditions

 

There are special terms and conditions to keep in mind when purchasing tickets for Arctic Monkeys at 3Arena on 24 September 2018. Tickets go on sale on Friday 13 April at 9am.

 

1. This ticket is a personal, revocable license and, at all times, remains the property of the Promoters.  This ticket must be surrendered to the Promoters upon request.

2. This ticket is sold by the Promoters directly to the Consumer.  Any tickets purchased by business or traders in breach of the Terms and Conditions of Ticket Sale will be cancelled.

3. This ticket will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE.

4. The surname of the Lead Booker will be printed on all tickets. The name cannot be changed once the booking has been made. Where more than one ticket has been purchased, each guest in the party must arrive with the Lead Booker at the venue on the night of the show. Failure to do so will result in the guests being turned away.

5. To gain admission to the concert, the Lead Booker must bring:
i) The tickets
ii) A valid photo ID matching the Lead Booker surname on the tickets
Failure to bring items i) and ii) above will result in refusal of admission to the concert

6. Tickets are limited to 4 per person.
The tickets will be named with the lead purchasers name.
ID will be needed for entry.

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If you think there may have been a change to your event, this is the place to look. Any events that have been cancelled, rescheduled, postponed – anything – you should be able to find more details below. If you can't find what you're looking for, try searching the name of your event in the “Type your question” bar above. There may be instances, especially with postponed shows, where the new date has not yet been confirmed by the promoters. For more information, please keep an eye on this page, which will be updated with all the latest information. 

My event's been rescheduled – will I get new tickets? 

If tickets have already been sent out when the event's been rescheduled, they'll usually be valid for the new date. The change affects everyone who booked, so you're all in the same boat and the venue know to expect it. There's sometimes the odd occasion where the original tickets won't be accepted, but we'll always be sure to let you know if that's the case. We will make contact with all of our customers to advise what they'll need to do. 

Why isn't my event listed here? I'm sure I've heard it was cancelled... 

We can only announce a change once it's been confirmed to us by the venue or promoter. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry. It might be that we're just finalising details, but we'll let you know as soon as we have the details confirmed.  

Check the list below for any changes to your event. For more information, please don't hesitate to follow the "Contact Us" tab above, and one of our Customer Support representatives will provide an answer as soon as possible. 

 

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All the Luck in the World taking place on the 19th April 2018 has changed venue. It will now take place at The Workman's Club.It's the same date , just a new venue!

August Alsina due to take place in the Olympia Theatre on the 21st of January 2018 has been cancelled. Refunds available from point of purchase. Online/Phone bookings refunded automatically.

A Celebration of 60's in Love due to take place at the INEC on the 4th May is now Cancelled. Refunds available from point of purchase

 

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Clap your hands say Yeah due to take place on the 18th of May 2018 has changed venue. It will now take place in The Button Factory. All original tickets remain valid.

     

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Dodie  in The Button Factory on 16-OCT-2017 has been POSTPONED due to Hurricane Ophelia. Customers will be notified when the new date is confirmed.                                                                                                                             

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Erasure due to take place on the 29th Jan 2018 has been rescheduled until the 13th March 2018. All original tickets remain valid

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Fredo due to take place on the 22nd of Feburary 2018 at The Limelight 2 has been cancelled. Refunds available from point of purchase. Online/Phone bookings refunded automatically.

 Flight of the Conchords in the 3Arena on 25/3/18 & 2/4/18 have been postponed. We will contact you once new dates are confirmed.

    

 

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Gus Dappeton taking place on the 1st of Feburary 2018 has changed venue. It will take place at The Workman's Club. It's the same date, just a different venue!

Glenn Wool due to take place at Whelan's on the 7th Feb 2018 has been cancelled. Refunds from point of purchase. Online/ phone bookings refunded automatically.

 

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The Horrors in Mandela Hall on 16-OCT-2017 has been POSTPONED due to Hurricane Ophelia. Customers will be notified when the new date is confirmed.       

 

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Iron Maiden on the 2nd of August at the SSE Arena has changed Door times. The doors will now open at 6pm.

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Jason Derulo has been rescheduled. The upcoming shows on March 21st (SSE Arena Belfast) and 22nd March (3Arena, Dublin) will be rescheduled for 20th September in SSE Arena Belfast and 19th September, 3Arena Dublin.

  

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Katya Zamolodchikova due to take place on the 1st of Feburary 2018 has been RESCHEDULED .It will now take place on the 3rd April 2019. All original tickets will remain valid for new date.

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Leinster A V Doncaster Knights taking place on the 20th Janurary at Donnybrook Stadium has changed kick off times. It will now kick-off at 3.00pm. All orignal tickets remain valid

6LACK which was due to take place at The Olympia Theatre, was originally postponed has now been cancelled.Refunds available from point of purchase. Online/Phone bookings refunded automatically.

 

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Mario Rosenstock at Leisureland is taking place on Friday the 27th of April 2018.

Mist due to take place on the 2nd of March at the Limelight has been cancelled. Refunds available from point of purchase. Online/ Phone bookings refunded automatically.

   

 

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Peter Kay 2019 Tour in Dublin and Belfast has been cancelled. Refunds available from point of purchase. Online/phone bookings refunded automatically. Please allow up to 10-15 days to recieve your refund.

Pat Shortt due to take place at Clonmel Park Hotel has changed date. It will now take place on the 3rd February 2018. It's the same venue, just a new date!

 

 

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Randy Newman due to take place on the 9th /10th of March at Vicar Street is now cancelled. Refunds available from point of purchase. Online/ Phone bookings refunded automatically.

Rat Boy taking place on the 3rd Feburary 2018 has been moved to the Green Room in the Academy. All original tickets remain valid. It's the same date, just a different room!

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Sive on the 27th Janurary ,2.30pm show is now cancelled. Refunds available from point of purchase. For an exchange of date please call our Customer Services Team.

Subsidiary Shield at Queens Sports Malone on 14/3/18 was cancelled.Refunds from point of purchase.Online/phone bookings refunded automatically in 7 days.

    

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Wyvern Lingo taking place on the 23rd of February 2018 has been moved to The Button Factory. All original tickets remain valid.

 

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Yungblud due to take place at Upstairs at Whelan's has been rescheduled. It will now take place on the 31st May 2018. All original tickets remain valid

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We wish we didn’t have to break it to you.

We have just been advised Folkfest Killarney has now been postponed.

 

What Now…

All tickets will remain valid for the new date. We will be in touch when this is announced.

If you would like a refund just post your tickets back to the address below:

Ticketmaster, 2nd Floor, College Park House, Nassau St, Dublin 2.

If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets and the outlet staff will help you with your refund. 

 

Anything else you need to know?

Nobody likes it when events are postponed. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen.

That's all for now, but if anything else comes up we'll be in touch. 

Best Wishes

Ticketmaster.  

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We wish we didn’t have to break it to you.
The Promoter has advised Sweet at Vicar Street won't be going ahead on 8th November.
 We’ve got an official statement from them below:
 
 ‘As a result of unforeseen circumstances the performance of Sweet and Mud which is due to take place on Sunday 8th November at Vicar street ,unfortunately is cancelled.
Due to the fact that this is Sweets Farewell touring schedule there is no more available space to fit in a new date for concert." 
 
We’re sure you’re just as disappointed as us, but we want to help you get your money back quickly…
If you booked online, over the phone, we’re sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give us up to 7 days to process your refund before you start to worry.
If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets. The outlet staff will help you with your refund.
Anything else you need to know?
Nobody likes it when events are cancelled. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen.
 
That’s it for now, but if anything else comes up, we’ll be in touch.
 
Ticketmaster Customer Service Team
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Hello The A-Team, 

We wish we didn’t have to break it to you.

We have just been advised Tommy Tiernan at The Castlecourt Hotel on 7th September has now been postponed.

What Now…

A new date will be announced ASAP.

If you would like a refund just post your tickets back to the address below:

Ticketmaster, 2nd Floor, College Park House, Nassau St, Dublin 2.

If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets and the outlet staff will help you with your refund.  

Anything else you need to know?

Nobody likes it when events are postponed. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen.

That's all for now, but if anything else comes up we'll be in touch. 

Best Wishes

Ticketmaster.  

114,000
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Occasionally events are cancelled or rescheduled by the promoter, team, band or venue. Should this occur, we will endeavour to contact you either by phone, e-mail, SMS or letter with the contact details you provide at the time of booking. 

To gain a refund on tickets for a cancelled or rescheduled event, tickets must be returned to the point of purchase. Tickets purchased in person from a Ticketmaster outlet should be returned directly to the original outlet for a refund. Online and phone booked tickets should be returned to the following address:

Ticketmaster Customer Services
2nd Floor, College Park House
20 Nassau Street
Dublin 2
D02 VY46

Ticketmaster typically only offers refunds and/or exchanges based on the promoter's, team's or venue's instructions. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoter's, team's or venue's instructions or deadlines, which, along with the decision about whether or not to issue a refund or an exchange, may be at the promoter's, team's or venue's discretion.

If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the purchase, we must refund the original credit card. If you no longer use this card you must contact your bank/card provider to check "rejected payments" so they may locate the refund we have issued. 

If an event is cancelled, please contact us for information on receiving a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Contact us for exact instructions by clicking on Ask a Question.

Please make sure to include/provide your reference number so we can expedite your refund if applicable.

 

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