Welcome!

Rules and prices for kids/children tickets vary from venue to venue and from event to event, so your best bet is to search by venue at the top of any page on Ticketmaster.ie, click the venue name under "Location," and scan "Venue Information" on the right. Call the box office number for more information.

 

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There is no parking at the venue itself, however there is parking at the Point Village Car Park which is adjacent to The 3Arena.

Tickets for the Point Village Car Park can be purchased at the same time as tickets for an event at The 3Arena.

Already have your event tickets?

You can still buy your Car Park ticket by browsing here to find the Car Park ticket for your event 

Please note tickets can only be purchased up to 4 days before the event is due to take place as we have to allow time to get the ticket to you. To avoid disappointment we encourage people to buy their car parking tickets in advance of the week of your chosen event.

If you have any further queries in relation to this please feel free to contact us using the "Contact Us" function above.

 

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Tickets are issued by Ticketmaster and wristbands are issued by the event organisers. DO NOT LOSE OR DAMAGE YOUR WRISTBAND!!

If your wristband is tampered with/lost or stolen there are NO REPLACEMENTS so please take good care of it all weekend.

Again, Ticketmaster is not responsible for issuing wristbands so if you have any queries at the festival site about your wristband please ask the people who issued it.

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For most events, you can give tickets as gifts or pass them on to someone else if you can't make it and it isn't a problem – they're yours to do pretty much whatever you like with them!   For really popular events, the event organisers will sometimes put special measures in place that mean the cardholder personally has to attend the event. Don't worry, though – if that's the case we'll always be sure to tell you before you buy any tickets.
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Running times are a bit tricky, especially for really big events. With so much going on, the event organisers sometimes don't know themselves until they've done the sound check on the day. Even then, things can change at the last minute. If the running time is confirmed in advance, we'll be sure to post it on our helpdesk, so just search by the name of the band or artist. A lot of venues work to a curfew, so it can be a good idea to check their official website for any details if you need to arrange your travel home.
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Sometimes the event organisers will ask us to use Card Entry, to make sure as many genuine fans as possible get the chance to book. Please remember that this means no paper tickets will be sent in the post. 

Is Credit Card Entry different from Paperless Tickets?

Nope, it’s the same thing – just a new name.


How does it work?

When you book for a show, the card you use to pay will then act as your tickets to get you in on the night. It's all very clever – our scanning system, will recognise the credit card you made your purchase with, so on the night they just swipe your card, check it against your ID to make sure you are who you say you are, then you're in. No paper tickets through the post and no going to the box office to pick your tickets up.

One thing to remember – your whole group will need to arrive together. As the cardholder, you're the important one! Your guests will need to arrive with you to get in.

Virtual credit cards won't work as there's nothing to scan on the night – you'll need to use a physical card that you can take along with you.

Can I authorise someone else to use my tickets?

You can't – Card Entry ticketing is designed to stop tickets from being passed on or resold, so this would make it too easy for resellers to get round the system. Please only buy tickets if you’re sure you're definitely going to the event. If your circumstances can change quite quickly, maybe you should leave it up to someone else in the group to book the tickets.

We will try to help where we can though – we know that things can come up, so if your circumstances do change, get in touch with our customer services team and we'll try to help.

What if I go to the entrance with my kids and swipe my card – can they go in without me?

This isn't allowed – you, as the cardholder, actually have to go into the venue, watch the show and have a good time. If your kids ask you to book tickets for them and it's a Card Entry event, they'll have to make the booking on their own card if they want to go without you being there.

Can I transfer my order onto another card?

We can only ever transfer onto another card if the one you booked with has been cancelled, lost or stolen. It would still have to be in your name and address, so we can't transfer onto someone else's card.

Can I buy Card Entry Tickets with a Ticketmaster Gift Card or Virtual Credit Card?

No. Sorry – You need to use a credit card or a Visa / Mastercard Debit Card in order to purchase Credit Card Entry tickets.

What do I need to take with me on the night?

Confirmation of booking. The credit/debit card used to buy the tickets. Photo ID – that's a drivers’ license / Proof of Age Card or Passport.

What if I don't have a drivers’ license Proof of Age Card or Passport?

It's going to be really strict on the night, so you will need some state issued photo ID. If you can't provide the right ID, you might not get in – and we can't refund unless the event actually gets cancelled. To avoid problems, if you don't have any photo ID, it's best to get someone else in your group to order the tickets.

Will I get any paper tickets before the show?

No, sorry! If it's a Card Entry event, just bring yourself, your card, photo ID and your reference number.

What if my friends won't be there until later?

The whole group does need to go in together. If your friends are late and you go in without them, they won't get in.

What if my card that I purchased my tickets with is lost or stolen?

If you have Card Entry tickets and your card is lost or stolen contact our customer service team.

You’ll need to send us a copy of your credit card billing statement showing only the last four digits of your card. The name & address on the statement must match the name & address on your order

 

What if the credit card I used expires before the event?

Just bring the old card, or the replacement card with the same credit card number and updated expiry. If you destroyed your old card and your new one has a different number please contact customer service.

What if I forget to bring the credit card I used to purchase?

Oh no! Go straight to the box office for help. Each venue has its own policy, but they’ll probably ask for your photo ID and purchase confirmation email. You can show them the email on your phone, and the name on the email must match your ID.

I used a card I share with my spouse – can they get in without me?

As long as they’re an authorised card user! They’ll need to have a card with the exact same credit card number issued and their name on it. Just make sure your other half brings the card and photo ID.

 

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Ed Sheeran has announced 7 dates in Ireland in May 2018 Cork – Pairc UÍ Chaoimh 4 & 5 May Belfast –  Boucher Playing Fields 9 May Galway – Pearse Stadium 12 & 13 May Dublin – Phoenix Park 16 & 18 May

 

Ed Sheeran – May 2018 – FAQs

My tickets say PITCH/GA and give a Row & Seat?

All tickets are given a row & seat number for inventory purposes. Standing tickets will say PITCH or GA.

 

Q: What are the age restrictions?

A: Under 18s must be accompanied by an adult of 18+. We advise parents with small children to purchase seated tickets where possible.

 

Q: What do I do if my parent buys me a ticket on their card and they do not wish to attend the show?

A: Please purchase tickets in the cardholder’s name and on the day of the show please provide the attending party with the credit card, or a photocopy/photo of the card used at the time of booking. You will also need to bring along a valid ID to reflect family name.

 

Q: How can I purchase wheelchair/accessible seating tickets?

A: Wheelchair/accessible seating tickets will be available for all 4 venues, to purchase tickets for these areas please call Ticketmaster on:

0818 903 001 (Republic of Ireland)

03333219996 (From UK or Northern Ireland)

00353 818 903 001 (International)

 

Q: What are the entry requirements?

A: For tickets purchased online: To gain access to the concert you are required to bring your tickets along with the purchasing credit card or a photo/photocopy of the credit card and a valid form of ID to reflect family name.

For tickets purchased in outlets: Whether you have paid by cash or credit card your name will be printed on your tickets and you will be required to bring valid ID, or a photocopy, to gain access to the show.

 

When will we receive our tickets?

There are no eTickets or ‘’print-at-home’’ tickets. There will be physical printed tickets sent out in the weeks prior to the show. You will not receive your tickets until the spring of 2018 at the earliest.

If you purchased tickets for a gift you can creat a Gift Receipt here

** We caution fans to beware of fraudulent and invalid tickets and websites. Fans are strongly advised NOT to purchase tickets via ANY secondary sellers or ANY unofficial source. **

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Hello The A-Team,

We're sure you can't wait for Basketball Hall of Fame at the SSE Arena on Saturday 2nd December 2017. The times of the games has been slightly changed - please see below.

Jot this down!...

Basketball Hall of Fame Belfast Classic

Game 1

Doors: 1.30pm

Game: 2.30pm

Game 2

Doors: 4.00pm

Game: 5.00pm 

All four games will be televised live by CBS Sports Network in the United States.

Anything else?...

All original tickets remain valid.

Best Wishes,

Ticketmaster

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Good news,Kasabian which was postponed at Custom House Square has now been given a new date! It will now take place on Monday the 20th August 2018, at the same venue.

What now?...

All tickets remain valid for the new date!

If can't attend the new date and you would like a refund please see below -

Booked online or over the phone: You will need to post your tickets back to the address below:

Ticketmaster, 2nd Floor, College Park House, Nassau St, Dublin 2.

If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets and the outlet staff will help you with your refund.  

Anything else you need to know?...

Nobody likes it when events are rescheduled. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen.

That's all for now, but if anything else comes up we'll be in touch. 

Best Wishes

Ticketmaster.    

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We wish we didn’t have to break it to you.

We just got word that JP Cooper due to take place at the Olympia tonight the 5th October has been rescheduled.

What Now…

The show will now take place on the 29th November at the Olympia Theatre. 

If you would like a refund just post your tickets back to the address below:

Ticketmaster, 2nd Floor, College Park House, Nassau St, Dublin 2.

If you stopped into one of our Ticketmaster outlets to buy your tickets, you’ll need to swing by one more time with the tickets and the outlet staff will help you with your refund.

Anything else you need to know?

Nobody likes it when events are postponed. It’s no fun for us, and it’s definitely no fun for you. Unfortunately, these things do happen.

That's all for now, but if anything else comes up we'll be in touch. 

Best Wishes

Ticketmaster.  

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Garth Brooks -  Refund Process published Wednesday 12th November 2014

Ticketmaster has received confirmation that none of Garth Brooks 5 dates at Croke Park will now take place. 
 

The ticket return process began on Thursday 17 July at 9am. 
 

Ticketmaster began the cancellation process Thursday, July 17th using the process previously set-out. If you have purchased tickets, please read the following FAQ's carefully: 
 

1. Question - I bought my tickets over the phone, online or on my mobile. How will I get a refund?
Answer - No action is required on your part. On 15th July a full refund including service charge will automatically be refunded to the card used to make the purchase. Please allow 7-10 working days for the refund to reach your account.


2. Question - I bought my tickets at a Ticketmaster ticket centre. How will I get my refund?
Answer - Customers are required to return to the point of purchase and present their tickets to receive a refund.

 

3. Question - The following outlets are no longer ticket centres (News & Deli Dundalk /Fassaugh Stores Cabra /Whites Wexford /the Irish Shop Ennis, Cusack Park, Ennis). What should I do to obtain a refund?
Answer - Refunds for tickets purchased at these ticket centres are available from any existing Ticketmaster ticket centre using the same refund process.


4. Question - Will I get a full refund including my service charge? 
Answer - A full refund including service charge will be issued to all ticket purchasers. 

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Unfortunately, promoters never give an expected finish time for concerts
because they hardly ever keep to schedule. On average, concerts usually end around 10pm/10.30pm - the best thing to do is ask the staff at the venue what time the previous nights finished which will give you a rough idea.

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If you think there may have been a change to your event, this is the place to look. Any events that have been cancelled, rescheduled, postponed – anything – you should be able to find more details below. If you can't find what you're looking for, try searching the name of your event in the “Type your question” bar above. There may be instances, especially with postponed shows, where the new date has not yet been confirmed by the promoters. For more information, please keep an eye on this page, which will be updated with all the latest information. 

My event's been rescheduled – will I get new tickets? 

If tickets have already been sent out when the event's been rescheduled, they'll usually be valid for the new date. The change affects everyone who booked, so you're all in the same boat and the venue know to expect it. There's sometimes the odd occasion where the original tickets won't be accepted, but we'll always be sure to let you know if that's the case. We will make contact with all of our customers to advise what they'll need to do. 

Why isn't my event listed here? I'm sure I've heard it was cancelled... 

We can only announce a change once it's been confirmed to us by the venue or promoter. There's always quite a lot going on behind the scenes when an event is changed, so if you've seen something on the venue's website, the band's Facebook page or anywhere else but it's not posted here yet, don't worry. It might be that we're just finalising details, but we'll let you know as soon as we have the details confirmed.  

Check the list below for any changes to your event. For more information, please don't hesitate to follow the "Contact Us" tab above, and one of our Customer Support representatives will provide an answer as soon as possible. 

 

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The Breeders due take place at Vicar Street on 16th October 2017 has been cancelled due to Hurricane Ophelia.Online/phone bookings refunded automatically.Tickets purchased from Outlets need to return to outlet for refund.

 

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Dodie  in The Button Factory on 16-OCT-2017 has been POSTPONED due to Hurricane Ophelia. Customers will be notified when the new date is confirmed.                                                                                                                 

Downtown Boys due to take place at Workmans Club on 16th October 2017  has been cancelled due to Hurricane Ophelia. All refunds from point of purchase.             

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The Horrors in Mandela Hall on 16-OCT-2017 has been POSTPONED due to Hurricane Ophelia. Customers will be notified when the new date is confirmed.       

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Miss Saigon Due to the adverse weather conditions expected from Storm Ophelia and the RED weather alert issued by Met Eireann tonight’s performance of Miss Saigon scheduled for 7.30pm has been cancelled.

Any tickets purchased for tonight’s performance can be exchanged for an alternative date. In order to process your exchange please contact your point of purchase as follows.

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 Zara Larsson due take place in The Olympia Theatre t on 16-October-17 has been rescheduled due to Hurricane Ophelia. This event will take place tomorrow 17-OCT-17 in th same venue. Original tickets valid.                                                                                                                                                                                                                         back to top

 

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You can find plenty of information about your festival below!

Your path to festival enlightenment starts here!

Deposit Scheme Info!

You can find your next deposit scheme payment date and more by clicking the relevant festival below:

 

Electric Picnic Instalment Plan

Instalment plans are available online for all ticket prices to any customer wishing to take advantage of a payment plan. All offers are subject to availability. 


Plan 1 
If you purchased between the 8 September 2017 and 17 October 2017 your initial deposit and service charge will be charged upon purchase. Your 2nd payment/instalment will be made on or around Wednesday 1 November 2017 and your 3rd and final payment/instalment will be processed on or around Friday 1 December 2017.

Line-ups

You can find the line-up for your festival by visiting our Festie Guru here!

 

 

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